Shared language prevents people from thinking they are talking about the same thing, while actually meaning something different. A management team talks about growth. Sales thinks about new customers. Operations thinks about capacity. HR thinks about people who are...
Should You Make Your Best Operator a Team Leader? It seems so logical. Someone knows the machine. The process. The people. The pressure on the floor. He often sees something going wrong before anyone else even notices. Colleagues come to him with questions. When there...
Team performance rarely moves upward in a neat straight line, although team success is often viewed that way. Team performance rarely moves upward in a neat straight line. Yet many organizations act as if it does. A plan is made, goals are added, KPIs are placed on...
Leadership and team dynamics are inseparably connected, especially in manufacturing, where behaviour, communication and ownership become immediately visible on the work floor. You often only really see leadership in the moments when things start to rub. Not when...
When “things were better in the past” starts holding a team back Nostalgia in production teams can seem harmless at first. A comment during a break. A sigh when another new system is announced. A look during a meeting. But when “things were better in the past” keeps...
